Founded in 1997, and headquartered just outside Ottawa, Canada (Canada's national capital), The Long Reach Corporation is a privately held Canadian company. We are dedicated to the transformation of Small and Mid-Size organizations, enabling them to provide online information and services while improving their cost model and streamlining their internal business processes. We specialize in identifying methods for employees of these businesses to work together more effectively and efficiently, and supporting those business process changes with complementary changes to the organization's information technology systems. By keeping a focus on the needs of the individual we deliver business and technology solutions with elegant simplicity.
As with many services-based organizations, solving the same type of problems many times with a wide range of clients has led to the development of a product to address those problems. In our case that product is info@hand, a Customer Relationship and Business Management system (CRBM) which delivers Customer Relationship Management, Order Management, Project Management, Customer Service and HR capabilities - with a focus on data security and ease of use.
Targeted at Small and Mid-Size Businesses, info@hand is available as installable software for On Premise deployment, or as an On Demand service hosted by our worldwide partners. By tailoring info@hand for specific client needs, we are able to deliver custom-fit CRM-centric business management solutions for Small and Mid-Size Businesses at affordable prices.
Long Reach brings to each new client a wealth of experience in:
- Business Strategy and Analysis;
- Communications and Design;
- Information Management;
- IT Strategy;
- Security;
- Network and Application Architecture;
- IT Implementation and Integration; and
- Continuous Measurement and Improvement.
We also offer a full range of management consulting capabilities that will take you successfully from strategy to execution.