Our wildly popular CRM includes dashboards and reports, service management, HR, project management, email, news and group calendaring, MS Outlook integration, IP Telephony integration, plus support for mobile devices.
info@hand tracks shipments in and out of multiple ware- houses, and links to FedEx and UPS online shipping & tracking services. Serial numbers of shipped items can also be recorded and linked to customer records for warranty purposes.
Full sales and purchase order management allows you to create a product catalog and then prepare customer quotes, sales orders and invoices. Receive and allocate payments, then produce statements. Optionally sync it all with QuickBooks.
The info@hand self-service portal lets clients create and receive updates on service cases, access forums and a knowledge base, check their invoice and payment history plus any new quotations, collaborate on projects & register for events.
When sales are made via the eStore, details of Account information, Invoices and Payments are automatically posted in info@hand. If info@hand Finance for QuickBooks is installed, the same data will be sync'ed to QuickBooks as well.