info@hand: On Demand Service
 

On Demand Option (Subscription Pricing):

For those businesses wishing to subscribe to the info@hand secure On Demand service, note that this service is only available via our Partner network. Note that pricing varies from partner to partner, as different service levels and local costs of operation affect price levels internationally. But pricing typically consists of a quarterly account fee of approximately $125 US, plus a quarterly per-user fee of approximately $90 US.

 

There is a 5-user minimum, and a quarterly subscription model for the service. On Demand sessions are fully SSL encrypted, using a standard info@hand certificate, or your own. All On Demand contracts are service inclusive - there are no additional support fees.

 

On Demand Pricing Example:

A 10-user On Demand subscription for the first three months would typically cost $125 + (10 x $90) = $1,025 (all prices in $US). 

 

How to Purchase the info@hand On Demand Option:

To purchase the info@hand secure On Demand option, the Service Level Agreement  must be downloaded, completed, and faxed to The Long Reach Corporation at 613-692-7818.  Payment options include PayPal, Wire Transfer, or company cheque - please call or email to arrange payment. Our partners can typically invoice you in Euros, US dollars or Canadian dollars. When payment has been received your On Demand URL (http://your_company.infoathand.net, in Canada, and similar in other countries) will be enabled within the next business day, and you will be emailed a link to download the Outlook plug-in, and all the system documentation.

Additional Information:

info@hand Finance:

Sold separately, this optional module links an info@hand installation to the QuickBooks Accounting system. For On Demand deployment, the price is typically $50 US per month.

Admin Users :

Note that any user may be given the system administration capability. There is no dedicated administration user, nor is an additional free administration user provided with the On Demand option.

Documentation:

Whether using info@hand On Premise, or On Demand, you should download the following system documentation:

Pricing Notes: Significant portions of the software for the info@hand Business Portal are based on SugarCRM's Sugar Open Source CRM project, in which The Long Reach is a Recognized Developer, and an Open Source Business Partner. See more details here. The info@hand Customer Portal and eStore also includes software from the Joomla and VirtueMart projects. While there is no charge for Sugar Open Source, Joomla, or VirtueMart, pricing of this product in fact reflects the cost for that portion of the software which is proprietary to the info@hand solution suite, plus any included hardware, documentation, and customization, training and support services.